Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@airflyeyewear.eu. Once your return is accepted, we'll provide instructions on how and where to send your package. We cover the cost of return shipping. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately at info@airflyeyewear.eu if the item is defective, damaged, or if you received the wrong item.

Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union — 14-day cooling off period
If your order is shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition as received, unworn or unused, with tags and in its original packaging. Proof of purchase is required.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or card provider. If more than 15 business days have passed since approval, please contact us at info@airflyeyewear.eu.